These guidelines help everyone use Mutabazi.com safely, clearly, and effectively.

1. Purpose of the Platform

Mutabazi connects individuals and businesses to real opportunities. Users can request products, services, or solutions, respond to requests with offers, and showcase offerings to reach potential customers.

2. Be Honest and Clear

• Provide accurate information in RFQs, listings, and offers.
• Use clear descriptions and realistic pricing.
• Avoid misleading or exaggerated claims.

3. Post Quality RFQs

• Be specific about quantity, timeline, location, and specifications.
• You may upload structured lists (for example Excel or BOQ) for multiple items.
• Attach photos/documents when needed for clarity.
• You may optionally invite existing contacts or suppliers to submit offers.

4. Make Relevant and Effective Offers

• Respond only to RFQs that match your products, services, or solutions.
• Provide clear pricing, availability, and conditions.
• Keep predefined/automatic offer settings accurate and up to date.

5. Communicate Responsibly

• Be respectful and professional.
• Respond in a timely way.
• Clarify expectations before agreeing.

6. Verify Before You Engage

Mutabazi does not verify users, products, services, or solutions. Before entering any agreement, confirm details, ask questions, assess the information provided, and use your own judgment.

7. Communicate Safely

• Share only necessary information.
• Never share passwords, account access details, or verification codes.
• Keep records of important discussions and agreements.
• Take extra care when communication happens outside the platform.

8. Respect Platform Integrity

• Do not post fake RFQs or offers.
• Do not submit spam or irrelevant responses.
• Do not misrepresent products, services, or capabilities.

9. Use Visibility Features Responsibly

• Promote listings truthfully.
• Avoid exaggerated or unverifiable claims.
• Respect user preferences and avoid irrelevant/excessive promotion.
• Understand that external sharing is outside platform control.

10. Subscriptions and Access

Some features require an active subscription, including submitting offers and increased visibility. Free access periods may apply for some features. Subscriptions can improve participation but do not guarantee outcomes.

11. Stay Safe

• Avoid sharing unnecessary personal or financial information.
• Do not make payments without proper verification.
• Be cautious when dealing with unknown parties.

12. Reporting Issues

If you encounter suspicious behavior, fraudulent activity, or misleading content, contact: info@mutabazi.com.