Privacy Policy for Mutabazi.com

Effective Date: 23 April 2026
Last Updated: 23 April 2026

Mutabazi.com respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you access or use the platform.

1. Who We Are

Mutabazi.com is a digital platform operated by Thousand Skills Ltd. It enables individuals and businesses to discover opportunities, request products, services, or solutions (RFQs), and connect with suppliers capable of meeting those needs. The platform facilitates interactions between users but does not provide, own, or deliver the products or services listed.

For any questions regarding this Privacy Policy, contact: info@mutabazi.com.

2. Information We Collect

We may collect personal data from both registered and non-registered users, including:

• Account Information: Name, phone number, email address, password, profile photo, profession, and related account details.
• Business and Marketplace Information: Products or services listed, descriptions, images, pricing, location, and promotional content.
• RFQ Information: Titles, descriptions, specifications, attachments, and contact details provided when submitting requests.
• Usage Data: IP address, device and browser information, and interactions with the platform.
• Communications: Messages exchanged through internal messaging. Mutabazi.com does not routinely monitor messages but may access them for technical support, security purposes, or legal obligations.

3. How We Collect Information

• Directly from you when you register, submit RFQs, list products or services, publish content, or communicate on the platform.
• Automatically through your use of the platform (such as usage data and device information).
• From information you choose to share publicly or with other users.

4. How We Use Your Information

We use your information to create and manage user accounts, publish RFQs/listings/content, match RFQs and listings with relevant users, enable communication, support visibility and engagement, improve platform performance and security, and comply with legal obligations.

5. Legal Basis for Processing

• Consent
• Contract
• Legal obligation
• Legitimate interest

6. Data Visibility and Sharing

• RFQ titles and descriptions are publicly visible and may be shared externally.
• Supplier profiles, listings, and posts are publicly accessible.
• Contact details may be shared where users choose to make them available.
• Direct messages remain private between communicating parties.

Users should only share information they are comfortable making visible and must ensure they have the right to share any personal data they provide.

7. External Communication and Third-Party Platforms

Users may communicate outside the platform through channels such as WhatsApp. Mutabazi.com does not control or monitor external platforms and is not responsible for how data is handled once shared outside the platform.

8. Cookies

We use cookies to maintain sessions, remember preferences, and analyze platform usage. You may manage cookies through browser settings.

9. Your Rights

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent where applicable

Requests can be sent to info@mutabazi.com, and we will respond within a reasonable timeframe.

10. Data Retention

We retain personal data only as long as necessary to provide services, meet legal obligations, and resolve disputes. Data that is no longer required is securely deleted.

11. Children’s Data

Mutabazi.com is not intended for individuals under 18 years old. We do not knowingly collect personal data from minors. If such data is identified, it will be deleted.

12. Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

13. Data Breach Notification

In the event of a personal data breach, Mutabazi.com will take appropriate measures to contain and address the incident. Where required by law, we will notify relevant authorities and affected individuals.

14. Data Hosting and Transfers

Personal data may be stored and processed using secure systems and trusted third-party service providers. Mutabazi.com ensures processing is carried out in accordance with applicable data protection laws and regulations.

15. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be published with an updated date. Continued use of the platform indicates acceptance of the revised policy.

16. Contact Information

For questions or concerns:
Mutabazi.com (Thousand Skills Ltd)
Email: info@mutabazi.com