Privacy

  • Privacy Policy for Mutabazi.com

    Effective Date: 27 August 2025
    Last Updated: 27 August 2025

  • Mutabazi.com respects your privacy and is committed to protecting your personal data as required by law. This Privacy Policy explains how we collect, use, and safeguard information when you use our platform.

  • 1. Who We Are

    Mutabazi.com is an online matching platform where buyers post Requests for Quotation (RFQs) and suppliers respond with offers. The platform is operated by Thousand Skills Ltd.
    If you have any questions about this Privacy Policy or your personal data, please contact us at: info@mutabazi.com.

  • 2. Information We Collect

    When you use Mutabazi.com, we may collect:

    • User account details: name, phone number, email, password, photo, profession.
    • Business and marketplace details: products or services offered, product descriptions, photos, pricing, location, and other information you choose to share for RFQs or supplier offers.
    • RFQ details: titles, descriptions, specifications, and attachments.
    • Usage data: IP address, browser/device information, and site activity.
    • Messages: private conversations between buyers and suppliers.

  • 3. How We Use Your Information

    We use your information to:

    • Create and manage your account.
    • Publish RFQs and supplier offers.
    • Personalize and match RFQs with suppliers.
    • Improve site performance and security.
    • Comply with legal requirements.

  • 4. Legal Basis for Processing

    We process your data on the following bases:

    • Consent – when you choose to register, post RFQs, or share supplier information.
    • Contract – when processing is necessary to provide you with our services.
    • Legal obligation – when required by law.
    • Direct messages (DMs) between users remain private.
    • Legitimate interest – to improve security, prevent fraud, and enhance the user experience.

  • 5. Data Visibility

    We use your information to:

    • RFQ titles and descriptions are publicly visible to everyone and may also be shared externally, including on social media..
    • A requester’s details are disclosed only to those suppliers whose offers they choose to engage with.
    • Supplier names and products are publicly visible.
    • Direct messages (DMs) between users remain private and can only be accessed by the parties involved.

  • 6. Cookies

    We use cookies to keep you logged in, remember preferences, and analyze site usage. You can manage cookies through your browser settings.

  • 7. Your Rights

    You have the right to:

    • Access, correct, or delete your data.
    • Withdraw your consent at any time.
    • Withdraw your consent at any time.

    Requests can be sent to info@mutabazi.com, and we will respond within 30 days.

  • 8. Data Retention

    We keep your data only as long as necessary for the purposes outlined in this policy or as required by law. Data that is no longer needed is securely deleted.

  • 9. Children's Data

    Mutabazi.com is not intended for individuals under 16 years old. We do not knowingly collect personal data from children. If we learn that we have collected such data without parental consent, we will delete it immediately.

  • 10. Security and Breach Notification

    • We take reasonable measures to protect your information from unauthorized access, loss, or misuse.
    • If a personal data breach occurs that may affect you, we will take immediate steps to protect your information and notify you if required by law.

  • 11. Data Hosting and Transfers

    We store data securely and comply with applicable laws.

  • 12. Updates to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “last updated” date.

  • 13. Contact Information

    For questions about these Terms, please contact:

    • Mutabazi.com (Thousand Skills Ltd)
    • Email: info@mutabazi.com